Shipping Policy
Thank you for choosing Gift In Garments for your wholesale fashion streetwear needs. We aim to provide you with the best shipping experience possible, ensuring your orders are delivered promptly and securely. Please review our shipping policies below:
1. Processing Time:
- Orders are processed within 1-3 business days upon receipt of payment.
- Customized orders may require additional processing time depending on design complexity and quantity.
2. Shipping Methods:
- We offer a range of shipping options to suit your needs, including express and standard shipping.
- Shipping costs are calculated based on the weight and destination of your order.
3. Shipping Partners:
- Gift In partners with reputable shipping carriers to ensure reliable and timely delivery.
- Our partners include express, sea, and air freight.
4. Shipping Destinations:
- We ship our products worldwide, focusing on key markets such as Australia, Singapore, North America, Japan, and more.
5. Shipping Times:
- Estimated delivery times vary depending on the shipping method selected and your location.
- Standard shipping typically takes 7 to 10 business days.
- Express shipping options are available for faster delivery, with estimated delivery times of 5 business days.
6. Order Tracking:
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
- For custom orders, tracking information will be provided as soon as the order is dispatched from our facilities.
7. Shipping Charges:
- Shipping charges are calculated during checkout based on the weight of your order and the shipping destination.
- Customers are responsible for any customs duties or taxes incurred upon international shipping.
8. Damaged or Lost Shipments:
- In the rare event of a damaged or lost shipment, please contact us immediately at operating@gift-in.com.
- We will work with our shipping partners to resolve the issue promptly and ensure your satisfaction.
9. Holiday Shipping:
- During peak seasons and holidays, shipping times may be slightly longer due to high demand.
- We recommend placing orders in advance to ensure timely delivery for special events or promotions.
10. Contact Us:
- If you have any questions or concerns regarding our shipping policies, please feel free to contact us at operating@gift-in.com.
- Our customer service team is available 24 hours to assist you.
Policy Last Updated: 2024/08/07